masterkajo
Game Owner
 Jade Empire:SE
Mass Effect
Mass Effect PC
Joined: 15 Oct 2002
From: Salzburg |
 Posted: Tuesday, 08 September 2009 08:22PM |
I installed ME and downloaded the latest patch as well as BDtS using my serial number. After that I wanted to start the game, but suddenly a small window with the EA logo comes up telling me to reenter my serial number... so I do again... and again and it always tells me it is not valid.
I used it to register the copy (which I bought today) here on the website.
HELP? |
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brucehembd
Game Owner
 Mass Effect PC
Joined: 02 Jan 2009 |
Posted: Tuesday, 08 September 2009 08:41PM |
Hi -
This happened to me and it is a bug in the new patch. EA tech support offered me this advice:
Click Here
It is an issue with the over enthusiastic SecuRom security.  Be absolutely sure that you have the latest 1.02 patch installed before un-installing, so that you will not lose an install count. The new patch will rectify that. A 1.01 or un-patched game will not.
This trick worked for me. Unfortunately it involves an re-install.
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Vista SP3 32-bit
Asus M4A79 Deluxe
AMD Phenom II X4 940
Memory: 3326MB RAM (2 sticks 2GB Kingston PC2-6400)
DirectX Version: DirectX 10
ATI Radeon HD 4850
Driver 8.14.0010.0678 (9.7)
Monitor: 1680x1050 flat panel |
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masterkajo
Game Owner
Jade Empire:SE
Mass Effect
Mass Effect PC
Joined: 15 Oct 2002
From: Salzburg |
Posted: Tuesday, 08 September 2009 09:27PM |
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Unfortunately it does not work for me. After uninstalling and reinstalling I get the same message every time I want to start the game. |
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masterkajo
Game Owner
Jade Empire:SE
Mass Effect
Mass Effect PC
Joined: 15 Oct 2002
From: Salzburg |
Posted: Thursday, 10 September 2009 11:05AM |
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I found the same questions in the FAQs however when I try to click on the link to the EA solution page it won't load (server down). Can't someone tell me what to do? |
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Kloreep
Game Owner
 SW: KotOR PC
Jade Empire:SE
Mass Effect PC
Joined: 22 Jul 2007 |
Posted: Thursday, 10 September 2009 09:26PM |
Stupid question: you didn't buy it off Steam, right?
_________________
Refund Guy back in 2010!
Add this to your signature if you support the return of Refund Guy. |
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masterkajo
Game Owner
Jade Empire:SE
Mass Effect
Mass Effect PC
Joined: 15 Oct 2002
From: Salzburg |
Posted: Friday, 11 September 2009 04:45PM |
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No, I bought the retail version from my local game store. And btw, it is still not working. I guess I will have to contact EA costumer support then. (I hate phoning cosutmer supports...) |
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Ilabean
Game Owner
 Mass Effect PC
Joined: 16 Sep 2009 |
Posted: Friday, 02 October 2009 06:42PM |
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I have the same problem with my PC version. Does anybody know what to do? |
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Vekin03
Game Owner
 Mass Effect PC
Joined: 31 Oct 2009 |
Posted: Saturday, 31 October 2009 08:16PM |
I have the same problem too. Not cool, I want played to the game  |
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VulpixTheLonely
Game Owner
Mass Effect PC
Joined: 03 Jul 2008 |
Posted: Monday, 02 November 2009 11:55PM |
Click Here
Follow my instructions in this reply and get your game working in, let's say... 30 minutes !  |
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masterkajo
Game Owner
Jade Empire:SE
Mass Effect
Mass Effect PC
Joined: 15 Oct 2002
From: Salzburg |
Posted: Tuesday, 03 November 2009 07:59PM |
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The solution seems to contact EA costumer support (phone, e-mail or live chat) and tell of your problem. They will ask for your CD key and then give you a new one which should work. Hope this helps anyone with the same problem! |
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