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An Error Has Occurred Error creating social site account

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Author An Error Has Occurred Error creating social site account
mcarock

Joined: 03 Nov 2009
Posted: Tuesday, 03 November 2009 04:34PM
I'm dis-gus-ted.

Cannot login, same "Error creating social site account"- doesn't matter what password, etc.

This is Total Incompetence.

Plain and simple.

'Grats morons.

Edited By Chris Priestly on 11/03/09 19:27

  Profile: mcarock   Send Message To: mcarock
SilentCid

Joined: 16 Jun 2009
Posted: Tuesday, 03 November 2009 04:39PM
Quote: Posted 11/03/09 16:34 (GMT) by mcarock

I'm dis-gus-ted.

Cannot login, same "Error creating social site account"- doesn't matter what password, etc.

This is Total Incompetence.

Plain and simple.

Even if the extra crap doesn't drop until 2PM 11/3 or wtfe, should have zero effect on creating a f*cking social account.

'Grats morons.
The website at the moment isn't accepting anymore information other than retrieving info for you to view. So everyone is on hold.
  Profile: SilentCid   Send Message To: SilentCid
Atreyubeat
Game Owner
Profile: AtreyubeatNWN 2
NWN 2: MotB


Joined: 20 Feb 2008
Posted: Tuesday, 03 November 2009 04:42PM
This is extremely frustrating. I really don't want to start the game without all of my addons....never seen this from a solid company like Bioware. And I have been playing Bioware games since I can remember....but then again, am I surprised since they merged with EA? Nope. Figured it was just a matter of time before something happened that pissed people off, and this is not a good start to my DA experience lol. I know it is a bit harsh, since I have been a fan of the company for years, but seriously, don't build something for the community and give us codes, and unlocks and make us go through all these steps and processes to unlock it....and have the site go down. At least give us a reason.
  Profile: Atreyubeat   Send Message To: Atreyubeat
Valase

Joined: 03 Nov 2009
Posted: Tuesday, 03 November 2009 04:46PM
This is rediculous.. Please fix this error. I don't get how i am stuck at the create an account screen if i already have an account here. Can someone explain? I am getting the same error everyone else is.
  Profile: Valase   Send Message To: Valase
SilentCid

Joined: 16 Jun 2009
Posted: Tuesday, 03 November 2009 04:56PM
Quote: Posted 11/03/09 16:46 (GMT) by Valase

This is rediculous.. Please fix this error. I don't get how i am stuck at the create an account screen if i already have an account here. Can someone explain? I am getting the same error everyone else is.

No one can make anything at the moment as the website is not creating anything and it's only retrieving information.
  Profile: SilentCid   Send Message To: SilentCid
mcarock

Joined: 03 Nov 2009
Posted: Tuesday, 03 November 2009 04:56PM
SilentCid- where do you get that information from? Please explain how you determined this so I can decided whether to hang up on EA support... thx.
  Profile: mcarock   Send Message To: mcarock
SilentCid

Joined: 16 Jun 2009
Posted: Tuesday, 03 November 2009 05:03PM
Quote: Posted 11/03/09 16:56 (GMT) by mcarock

SilentCid- where do you get that information from? Please explain how you determined this so I can decided whether to hang up on EA support... thx.
Simple when I mean it's not creating information I am saying that when you or anyone else trying to reply or create a post server (the SQL one) doesn't update that information. When I mean it's only retrieving I mean that you still see older post that's been around for awhile. If it wasn't retrieving it then it means that you don't see nothing at. Since the older version of what they are working is back up is working you can now post in it. See if making an account works.
  Profile: SilentCid   Send Message To: SilentCid
Atreyubeat
Game Owner
Profile: AtreyubeatNWN 2
NWN 2: MotB


Joined: 20 Feb 2008
Posted: Tuesday, 03 November 2009 05:12PM
Sent an nice long rant to EA support. Nothing will get read, simply because I know a few people that work there, and they absolutely have the worst customer support around. I am just really surprised that Bioware is associated with this. This is not something you want to see on the first day of launch....not to mention this is not free content they are giving out. If it was free, it wouldn't be a big deal to me, but I paid for this. My money....
  Profile: Atreyubeat   Send Message To: Atreyubeat
sandokas
Game Owner
Profile: sandokasSW: KotOR PC
Jade Empire:SE
Mass Effect PC


Joined: 07 May 2008
Posted: Tuesday, 03 November 2009 05:18PM
I was just now able to pass from step 3.

On the entry page i entered the login+password from the EA account. It redirected me to the login page as if the login+password pair were wrong.

In that login page i selected the option create an account. This redirected me to step 3 right away!

(talk about strange things...)

update:
Next i select update profile. This sends me to my profile page.
After that i select update my profile picture. This redirects me to the login page again.

Edited By sandokas on 11/03/09 17:23

  Profile: sandokas   Send Message To: sandokas
Rheannan
Game Owner
Profile: RheannanNWN
SW: KotOR Xbox
Jade Empire


Joined: 27 Oct 2005
From: Off With the Fairies
Posted: Tuesday, 03 November 2009 05:26PM
Quote: Posted 11/03/09 16:34 (GMT) by Janfebmar

What were bioware think about when doing this?
Im never going to buy another bioware game again

The new website will have been up and running for quite a while by the time BioWare releases their next game. I really don't think they'll have these problems at that stage.
_________________
Soar with the breeze and you'll reach the clouds.
  Profile: Rheannan   Send Message To: Rheannan
indyracing
Game Owner
Profile: indyracingNWN
NWN: SoU
NWN: HotU
SW: KotOR PC
Jade Empire:SE
NWN 2
Mass Effect


Joined: 18 Dec 2003
Posted: Tuesday, 03 November 2009 05:43PM
This is awful.

I am stuck on step 2 (where you pick your pic).

My EA account info and my Bioware info are identical. I can log in to Bioware's forums, and I can log in at the EA forums, yet can't create a BSN account.

I just want to redeem the CE freebies.
  Profile: indyracing   Send Message To: indyracing
sandokas
Game Owner
Profile: sandokasSW: KotOR PC
Jade Empire:SE
Mass Effect PC


Joined: 07 May 2008
Posted: Tuesday, 03 November 2009 08:20PM
I am able to login perfectly now. The characters i have uploaded previously with the character creator don't appear on my profile though.

It's confirmed no step 2 erro anymore.
  Profile: sandokas   Send Message To: sandokas
gadenp

Joined: 03 Nov 2009
Posted: Wednesday, 04 November 2009 04:40AM
I also can log in now. Just in time for the Americans to play

I have been noticing a trend that if worldwide the game is same day launch aka all 3rd November, if there is a screw-up, the solution, or explanation, or patch usually gets released just in time for most normal USA players.

Since my country time zone is 12 hours in advance, I usually get 1 day of headaches with other "early birds"

But I am and I guess most of us are, still waiting for the official "we are sorry we screwed up" letter from EA and Bioware.

Wonder if they will be responsible enough to post one up.......
  Profile: gadenp   Send Message To: gadenp

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